Returns & Exchanges
At ROSE & CO, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused and original-packaged decor and furniture items. If your purchase isn't the perfect fit for your space, we are here to help make the return process seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack with Care
Carefully place the items back into their original packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Ship the Package
Affix the provided return label to your box and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-10 business days.